Controller for the processing is Telekom Austria AG, Lassallestraße 9, 1020 Vienna. Under this address you may also contact the data privacy officer.
We use the following data:
Commissioned data processing
Even if we hire a processor (eg. IT-Services, invoice printing, serviceline, etc.), we remain responsible for protecting your information. We only use processors outside the European Union if there is a European Commission adequacy decision for the third country concerned or if we have agreed on appropriate guarantees or binding internal data-protection rules with the processor.
Processing your data
Contact with A1
If you have any questions or complaints, you can contact us through numerous channels, such as by phone, email, social media channels or post. You can find contact details on our website https://www.a1.group/
You may assert the following rights with regard to the processing of your data:
Right to information: You can request confirmation from us as to whether and to what extent we process your data. Please use our contact points on our websites.
Right to rectification: If we process your data which is incomplete or incorrect, you can request its correction or completion from us at any time.
Right to deletion: You may request the deletion of your personal data by us if we improperly process it or if the processing disproportionately interferes with your legitimate interests. Please note that there may be reasons that preclude immediate deletion, e.g. in the case of legally regulated storage requirements.
Right to restriction of processing: You may require us to restrict the processing of your data if the following apply:
Right to data portability: You may require that we provide you with the data you have entrusted to us for safekeeping in a structured, common and machine-readable format, provided that:
Right to objection: If we process your data for the purpose of exercising public-interest tasks, for the exercise of official authority, or if we appeal to the necessity to safeguard our legitimate interest in the processing, you can object to this data processing if there is an overriding interest in protecting your data. You can object to the sending of advertising and offerings at any time without giving reasons.
Right to complaint: If you believe that we violate Austrian or European data protection laws when processing your data, we ask you to contact us in order to clarify any questions. Of course, you also have the right to complain to the Austrian Data Protection Authority (www.dsb.gv.at), and also to a supervisory authority within the EU.
Assertion of rights:
If you want to assert one of the aforementioned rights to us, just use our contact options on the specific websites.
Confirmation of identity:
If in doubt, we may request additional information to confirm your identity, (eg. readable copy of your passport/driving license with signature). This is to protect your rights and privacy.
Assertion of rights via a fee:
If you assert one of the mentioned rights in a manifestly unfounded way or particularly frequently, we may demand a reasonable processing fee or refuse to process your application.