Compliance Management

Conducting oneself according to the law and in line with high ethical standards are principles of the A1 Telekom Austria Group. To comply with this, in 2011 a Director of Group Compliance was appointed. He reports directly to the Management Board and the Supervisory Board of the A1 Telekom Austria Group. In addition, Alexander Heppe is supported by the Group Compliance Committee and the experts in the department Group Compliance, as well as by local compliance managers in the subsidiaries of the A1 Telekom Austria Group.

For the A1 Telekom Austria Group compliance means much more than just implementing the current rules and regulations. Compliance is a question of corporate culture and is determined considerably by the example set by the top management and the call for all employees to be responsible for their own conduct.

Certified Compliance Management System

To promote integrity in business life and to prevent misconduct the A1 Telekom Austria Group has implemented a compliance management system based on the highest standards (IDW PS 980, Transparency International Business Principles for Countering Bribery), which is constantly assessed and improved.

Some important elements of this compliance management system are:

  • promoting the value “integrity”
  • compliance risk assessment
  • drawing up and up-dating a code of conduct
  • targeted communication, and training and further education
  • expanding and improving internal controls
  • promotion of compliance by means of instruments from human resources
  • promoting the integrity of business partners, particularly suppliers
  • ensuring the correctness of sponsoring and donations
  • Compliance Helpdesk (
  • whistleblowing system (
  • consistent clarification and sanctioning in cases of misconduct
  • monitoring and reporting
  • continuous improvement



The Description of the Compliance Management System of the A1 Telekom Austria Group and the Auditor Report according to IDW PS 980 can be found here:
Description of the Compliance Management System
Auditor Report - A1 Telekom Austria Group & A1 (PwC)

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