A1 Telekom Austria Group

Compliance Management

Conducting oneself according to the law and in line with high ethical standards are principles of the A1 Telekom Austria Group. To comply with this, in 2011 a Director of Group Compliance was appointed. He reports directly to the Management Board and the Supervisory Board of the A1 Telekom Austria Group. In addition, Alexander Heppe is supported by the Group Compliance Committee and the experts in the department Group Compliance, as well as by local compliance managers in the subsidiaries of the A1 Telekom Austria Group.


For the A1 Telekom Austria Group compliance means much more than just implementing the current rules and regulations. Compliance is a question of corporate culture and is determined considerably by the example set by the top management and the call for all employees to be responsible for their own conduct.


Certified Compliance Management System

A1 Telekom Austria Group's Compliance Management System
A1 Telekom Austria Group's Compliance Management System
To promote integrity in business life and to prevent misconduct the A1 Telekom Austria Group has implemented a compliance management system based on the highest standards (among others IDW PS 980, ISO 19600, ISO 37001, FCPA), which is regularly assessed on effectiveness and improved. The compliance management system was successfully audited by external advisory twice, the first time in 2013 and the second time 2019.

Some important elements of this compliance management system are:

  • Promoting a culture of “integrity”
  • Compliance risk assessment
  • Drawing up and updating a code of conduct
  • Ensuring the compliance of corporate sponsorings and donations
  • Ensuring the compliance of lobbying activities and management consulting
  • Targeted communication, training and further education
  • Expanding and improving internal controls
  • Promotion of compliance by means of instruments from human resources
  • Promoting the integrity of business partners
  • Compliance Helpdesk
  • Whistleblowing system (tell.me)
  • Consistent clarification and sanctioning in cases of misconduct
  • Monitoring and reporting
  • Continuous improvement


The actual description of the compliance management system of the A1 Telekom Austria Group and the actual Auditor Report according to IDW PS 980 dated on the year 2019 can be found here:

Description of the Compliance Management System
Auditor Report - A1 Telekom Austria Group (KPMG)

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