Constant exchange with the stakeholders is a fundamental element of the A1 Telekom Austria Group's understanding of sustainability. Constant dialogue makes sure the Group is familiar with the needs and perspectives of various groups of stakeholders. Among others, stakeholders include employees, customers, suppliers, authorities, NGOs and players from different advocacy groups. Thus, they include all groups that may effect Telekom Austria Group’s activities. And vice versa.
In 2012 A1 Telekom Austria Group conducted a materiality analysis for the first time in order to thoroughly revise its sustainability strategy. In 2015 the strategy was adapted within the framework of a new materiality analysis.
As a result, the A1 Telekom Austria Group's sustainability strategy today focuses on the most material issues and places greater emphasis on its core business. The Group identified those topics that are of the greatest relevance for the company and how they can best be integrated into the core business in a materiality analysis. As part of this process, the A1 Telekom Austria Group analysed and prioritised all social and ecological aspects along its value creation chain and then visualised them in a matrix.
Based on this, four strategic action areas were developed that are especially relevant for the sustainable development of the A1 Telekom Austria Group. And this work is continuing: Every second year the A1 Telekom Austria Group again defines the relevant topics in consultation with its stakeholders.